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Réncái worked with the British Councils HR leadership team to support the delivery of their ongoing global business change programme.

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Considerations / Challenges
[vc_empty_space height=”32px” image_repeat=”no-repeat”][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”British Council had committed to an ambitious global HR Change / HR Transformation programme” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Need to redesign and build a modern HR function to achieve change” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Global footprint present in over 100 countries leads to highly diverse team of employees with consideration of differing business practices, cultures and local employment considerations” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”HR function had never embarked on such an ambitious business change programme previously” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Unique not for profit organisation which current employees very passionate about, however not well known by the leading HR professionals in the market, not a Tier1 brand” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Initial direct advertising and work with existing partners had been unsuccessful to fill key senior positions within the updated HR management structure” title_size=”20″][vc_empty_space height=”32px” background_image=”” image_repeat=”no-repeat”]
Consultation / Approach
[vc_empty_space height=”32px” background_image=”” image_repeat=”no-repeat”][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Réncái completed initial exploratory consultation with British Councils Head of Global HR Operations Director to clearly understand their unique position, their programme and perceived challenges to deliver programme objectives” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Identified that the HR Leadership positions would be suited only to those HR professionals that could gain project delivery success in the unique business change environment that British Council provided” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Business leaders not used to disruption caused by business change projects of this scale” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Consultation identified that the HR change programme would benefit from additional advisory consulting expertise, engaging senior project stakeholders to begin formation of Functional Requirement document required for effective implementation of selected Cloud / SaaS HR Technology systems” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”A tailored Search & Selection campaign launched for each HR Manager position” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-arrow-circle-o-right” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Identifying the target Talent Pool with suitable expertise, promoting the opportunity and British Council brand effectively to this community to gain engagement and consent to make formal application for position” title_size=”20″][vc_empty_space height=”32px” background_image=”” image_repeat=”no-repeat”]
Results
[vc_empty_space height=”32px” background_image=”” image_repeat=”no-repeat”][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-trophy” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Réncái consultant successfully completed agreed 60 day consulting engagement to prepare the project stakeholders, and gain key functional requirements detail for implementation of Cloud Software HR Systems (Software as a Service, SaaS)” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-trophy” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Appointed Réncái candidate in Head of HR Systems position” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-trophy” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Appointed Réncái Candidate into Head of HR Processes position” title_size=”20″][no_icon_list_item icon_pack=”font_awesome” fa_icon=”fa-trophy” icon_type=”normal_icon_list” link_item=”no” icon_color=”#636363″ icon_margin_right=”10″ title=”Appointed Réncái Candidate into Head of HR Services position” title_size=”20″]
Testimonial

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Réncái’s partnership with British Council began as result of our need to build an effective team of HR experts that could help deliver the company wide HR Change programme moving forward. As part of our HR Organisational redesign we identified a need to hire new Head of HR Systems and Head of HR Process Improvement positions. Following unsuccessful rounds of recruitment through direct advertising and using our ongoing recruitment partners Réncái were engaged as specialists in the HR Change delivery area and were successful in placing candidates with the appropriate skills and track record of delivery into each role at the first attempt.

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Réncái‘s approach have taken time to develop a deep understanding of our needs and the end goals we look to achieve. Not simply introducing people that had skills/expertise that aligned with the role profile, but importantly those who understand the key consideration and complexities required to be effective in the role and as part of the project team looking to achieve business change in a unique company such as British Council.

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In addition to delivering the two permanent hires, it was identified that our programme would benefit from some specific short term expertise, that Réncái could support with appropriate resources to further define & document the ‘user journeys’ to support our plans for the investment in SaaS HR Technology systems. Réncái were able to deliver a well qualified consultant to complete a 60 day engagement at short notice. This project was delivered successfully, inline with the expectations set out in the agreed Terms of Reference document.

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Moving forward we see Réncái as a key partner to assist with our ongoing permanent employee and consultant expertise requirements. I’d be happy to recommend Réncái to other companies that would benefit from the high value service they provide supporting those looking to deliver their own HR Transformation programmes.

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Ian Williams | Head of Global HR Operations | Human Resources